Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Onlink Fintech ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with our platform.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Government-issued identification documents (for KYC/AML compliance)
  • Business information (for corporate accounts)
  • Financial information, including bank account details
  • Transaction history and account activity

1.2 Automatically Collected Information

We automatically collect certain information when you access our services:

  • IP address, browser type, and device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage your account
  • To comply with legal and regulatory obligations (KYC, AML, CTF)
  • To detect and prevent fraud, abuse, and illegal activities
  • To communicate with you about your account and our services
  • To analyze usage patterns and improve user experience

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our platform
  • Regulatory Authorities: Government agencies and law enforcement when required by law
  • Financial Institutions: Banks and payment processors to facilitate transactions
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. For closed accounts, we may retain certain information for up to 7 years as required by financial regulations.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your information (subject to legal requirements)
  • Objection to processing or restriction of processing
  • Data portability

To exercise these rights, please contact us at [email protected].

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 332-323-4085
Address: 30 N Gould St Ste R, Sheridan, WY 82801

Terms & Conditions

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

These Terms and Conditions ("Terms") govern your access to and use of Onlink Fintech's services. By accessing or using our services, you agree to be bound by these Terms.

1. Services Description

Onlink Fintech provides fiat-to-crypto and crypto-to-fiat conversion services for businesses and financial institutions. Our services include on-ramp and off-ramp solutions, API integration, and liquidity provisioning.

2. Account Registration

To use our services, you must:

  • Be at least 18 years old (or age of majority in your jurisdiction)
  • Provide accurate and complete registration information
  • Complete KYC/KYB verification as required
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations

3. Acceptable Use

You agree not to:

  • Use our services for illegal activities, including money laundering or terrorist financing
  • Provide false or misleading information
  • Attempt to circumvent security measures or access unauthorized areas
  • Interfere with the operation of our platform
  • Use our services in jurisdictions where they are prohibited

4. Fees and Pricing

Our fees are disclosed during the transaction process and may vary based on transaction volume, currency pair, and account type. We reserve the right to modify our fee structure with advance notice.

5. Transaction Processing

Transaction processing times may vary depending on blockchain network conditions, banking hours, and verification requirements. We are not liable for delays caused by third parties or circumstances beyond our control.

6. Risk Disclosure

Digital asset transactions carry inherent risks, including price volatility, regulatory changes, and technology risks. You acknowledge and accept these risks when using our services.

7. Limitation of Liability

To the maximum extent permitted by law, Onlink Fintech shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

8. Compliance and Regulatory Requirements

We comply with applicable anti-money laundering (AML), know-your-customer (KYC), and counter-terrorist financing (CTF) regulations. We may request additional information or documentation at any time to maintain compliance.

9. Suspension and Termination

We reserve the right to suspend or terminate your account if we suspect violation of these Terms, fraudulent activity, or as required by law. Upon termination, you may withdraw your remaining balance subject to verification and compliance checks.

10. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class actions.

11. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law provisions.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or platform notification. Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms, please contact us at:
Email: [email protected]
Phone: 332-323-4085
Address: 30 N Gould St Ste R, Sheridan, WY 82801